Check in is at 3:00 pm. We do not have a 24 hour front desk. If you plan to arrive after 9:00 p.m., you will need to make arrangements with our front desk team upon booking and prior to arrival. Should you be a late arrival, you will need to coordinate with our front desk in providing us a valid ID, credit card and a signed registration card in order to honor your reservation due to liability purposes. Check out time is 11:00 a.m.

We understand plans change! If you booked your reservation directly with us, please call us as soon as possible as we do have a 48 hour cancellation policy.
In order to avoid incurring cancellation fees, you must cancel your reservation by 3:00 pm MST 48 hours prior to your arrival date. You will need your “Confirmation Number” and you will be provided a “Cancellation Number”. This is your proof of canceling. Cancellation fees for reservations that are booked directly on our website or with our front desk agents are 100.00 from May 1st-October 31st and 75.00 from November 1st-April 30th.  **EVENTS ARE EXCLUDED AND SUBJECT TO ONE NIGHT PLUS TAXES**. Please also note that should you make multiple reservations, all rooms booked are subject to the fees above. Please inquire with the front desk if you have any questions.

PLEASE NOTE: If you have booked your room with an online travel agent (i.e. Expedia, Orbitz, Hotwire, Hotels Tonight, Booking.com, Priceline etc) and need to cancel, you must contact the online travel agent you booked your room with to cancel your reservation. Please do not call our front desk to cancel or modify.  ** Due to the fact we have to pay 3rd party online travel agents a commission for each reservation, cancellations are subject to one night plus tax and waivers cannot be considered**.

Most rooms are equipped with hairdryers, coffee makers, and microwave/refrigerator combos. The cottages are not equipped with these amenities.

The outdoor heated pool is open Memorial Day weekend through Labor Day weekend  A guest laundry is also on-site and laundry soap products are available.

A guest laundry is also on-site and laundry soap products are available.

As a family owned and operated motel since 1984, we include a small service fee of 3.5% to help us care for the people and details that make your stay special. It supports fair wages for our team, keeps real humans working (not AI or contactless check in systems) available to you and maintains a simple, secure booking experience. We believe hospitality should feel personalized, and that is something Villa Motel will never automate. Thank you for your understanding!

We accept Cash, MasterCard, Visa, American Express, Discover/Novus. We do offer a 2.5% discount off of your room rate for cash transactions. Please mention this to the front desk clerk upon arrival. We cannot accept personal or business checks unless received 14 business days prior to your scheduled check-in date. See information on cancellations or for further information or questions, please call our front desk at 719-685-5492. 

A credit card is required at time of booking. A pre-authorization will be placed on the credit card provided within 72 hours of arrival. Reservations will not be guaranteed should the credit card be declined. The credit card used to book the reservation must be presented by the cardholder at check in along with a matching state issued identification card or passport. 

Booking directly with us has many advantages rather than booking with a 3rd party online travel agent such as Expedia, Booking.com, Priceline, Orbitz etc.! This helps us keep costs down for you and allows you to have more control and flexibility over your reservation at all times.

During off season (November 1st-April 30th) we offer a 15% discount, FREE modification and a cancellation fee of only 75.00 rather than the industry standard of one night plus tax.

During peak season (May 1st-October 31st) you still get a 10% discount and only a 100.00 cancellation fee (rather than a one night plus tax) coupled with FREE modification to change your dates based on your travel needs.  Not to mention, you can email us directly or call us without having to wait on hold for a long time to get with a representative!

For further information, please contact us or call us at 719-685-5492.

RV’S/TRAILERS: Our parking lot cannot accommodate RV’s and trailers. If you do have one of these types of vehicles/trailers, you will have to park on the street below the property, which is free of charge.

ELEVATOR: None

BREAKFAST: We have a limited selection of breakfast items that we can offer due to space and health department regulations. Our breakfast is limited to pastries, bagels, fruit, oatmeal, coffee, tea and juice. If you have any questions, please contact the property directly. Should this not be sufficient, please click HERE to see a list of local restaurants!

PARKING: By booking directly with our property, you will enjoy FREE PARKING! Our guests love the fact we are within walking distance to downtown! There is also a complimentary shuttle across the street to take you to the downtown area  should you decide not to walk, as well as the Manitou Incline and the Pikes Peak Cog Railway. 

GROUP BOOKINGS: Guests who book more than three rooms under one name will be charged in full five days prior to arrival for all rooms on the credit card provided at booking. If you wish to avoid this, we highly recommend you have each guest call or book on our website individually. If you have any questions, please contact us at 719-685-5492 or by our contact form.